Wine & BeverageServiceOffice & Admin

Jhonatan Cano

Director of Operations | Bresca & Jônt
Surround yourself with people who possess better skills than you and people that you admire on all different levels. The reward comes after the work has been done, well done.

Experience

2020 - Present
Director of Operations
Hive HospitalityWashington, DC
2015 - 2020
General Manager
2012 - 2015
F&B Assistant Manager / Wine Director
2009 - 2012
F&B Assistant Manager

Education

2014
Certified Sommelier (Level II)
Court of Masters Sommeliers
2010
Master of Science in Hospitality Management
2009
Bachelor of Science in Hospitality Management
2009
Minor in Restaurant Management
Tianjin University of CommerceTianjin, China
2007
Minor in Hotel Administration
San Ignacio de Loyola UniversityLima, Peru

Advice from Jhonatan Cano

Quotes about career path, skills, and teamwork from an industry leader.
Besides my competitive nature, I find a lot of pleasure in seeing team members achieving their goals or the next milestone in their career while working in our organization.
Seeing someone get a promotion, opening their own place, all that keeps me fueled to keep trying to do my best work.
My first position at Caribbean Grill Restaurant in Boca Raton, FL really impacted my career.
They gave me the opportunity when I first came to the United States. I had little to offer besides a huge hunger to learn and grow and they bet on me when I needed it the most. I will always be grateful to them for giving me the opportunity to settle into this new country.
I dedicate one hour a day to self-education that varies from wine knowledge, to government laws, to learning Chinese.
I add this to a daily schedule so I make sure I allocate time everyday and do not miss it. I keep these topics versatile as well as goal-oriented.
I find inspiration all around.
I travel very often, seeing different cultures and being able to experience hospitality in many different countries is a big inspiration because it shows the endless possibilities to do something well. I am regularly a guest at someone else's restaurant and being able to be on the receiving end opens your eyes in a way that makes you appreciate our industry much more.
Adaptability is a key skill to possess as there is never one right answer.
Every situation, every day, every guest, every team requires a different decision that aligns with the overall goal of the organization. Being adaptable allows you to always improve on your decisions. It does not matter what the challenge ahead of you is, with adaptability you will always take that as an opportunity to improve your company.
When hiring, I look at how humble and excited people are to work in our organization.
I look for desire and drive. I want to surround myself with people that want to become leaders, owners, CEOs, etc. I want people to want to take my job. People who can dream big and take pride in our profession. It is more like a feeling than what is written in a resume. You can feel when someone is right for your organization, when someone shares the same values and the same goals.
I wouldn’t be able to do my job without my team and my calendar, organization is key.
We always incorporate an educational element in our daily meetings.
These topics are sent out in advance so that everyone has the same chance to participate and to get involved. We have created an environment where education and learning are sought and expected. In addition to that, we learn about each other’s individual goal so we can create action plans to help them achieve them. If someone wants to become a GM, I will bring them into our financial meetings, if someone wants to become a sommelier, we will bring them to our tasting with vendors.
I personally think that even though it sounds cliché, you have to find what you love in life.
Being in the restaurant does not feel like work. It is more like a hobby. I sincerely believe that work gives balance to my life because it gives me a purpose to serve my guests and my team while at the same time improving my own skills. In addition to that, I take time to also be served by visiting other restaurants where I can get inspired and also be treated with the same hospitality that we try to give to our own guests.

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