CulinaryServiceOffice & Admin

Nokkie Lipsey

Project Development Manager, Chef Owner | Id Est Hospitality, Kitchen Giant
As far back as I can remember, the gift of hospitality was in my nature from childhood. As a child, I helped my Thai “yah”(grandmother) prep for service in our family-owned restaurant, hand folding dumplings and rolling endless amounts of egg rolls. I watched my mother connecting with guests as she made cocktails from behind the bar, remembering everyone who sat in front of her by name. In my eyes, my father – the star of the show as a head hibachi chef, wowing guests and leaving them with an unforgettable dining experience. I was born into this industry and destined to make an impact.

Experience

2024 - Present
Legacy Network Advisor
James Beard Foundation
2022 - Present
Director of Communications & Projects
2021 - 2022
Director of Projects/Expansions & Events
2021 - 2021
Regional General Manager
One Concept Restaurant GroupDenver, CO
2020 - 2021
General Manager & Training Manager
One Concept Restaurant GroupDenver, CO
2019 - 2020
Scheduling & Training Manager
2018 - 2019
Hiring & Training Manager
The ViewhouseCentennial, CO
2018 - 2018
Service Manager
The ViewhouseCentennial, CO
2017 - 2018
Director of Training and Development
Hiro & Co.Denver, CO
2016 - 2018
Director of Events
Hiro & Co. (Sushi Den & Izakaya Den)Denver, CO
2017 - 2018
Floor Manager
Hiro & Co. (Sushi Den)Denver, CO
2015 - 2016
New Concept Opening General Manager
Aloy Modern ThaiDenver, CO
2015 - 2015
New Concept Opening Assistant General Manager & Training Manager
Parry’s Pizzeria & BarNorthglenn, CO
2013 - 2015
New Concept Opening Floor Manager
5280 Burger BarDenver, CO
2011 - 2013
Server Trainer
Earls Kitchen & BarDenver, CO
2010 - Present
Owner
Kitchen Giant (Previously Bella Liv Catering)Denver, CO
2009 - 2011
Server Trainer
East Moon Asian BistroWestminister, CO
2007 - 2009
Server
Zo Sushi & ThaiNorthglenn, CO
2005 - 2007
Line Cook
Lucky StrikeDenver, CO
2007 - 2010
Sous Chef
Kitchen Giant (Previously Bella Liv Catering)Denver, CO

Education

Associate's Degree Culinary Arts
Educational & Inspirational Hospitality Workshop
FABCharleston, SC
Certified Hospitality Trainer (CHT)
Certified Food and Beverage Executive (CFBE)
Manger Certified
Serv Safe
Certified
TIPS

Advice from Nokkie Lipsey

Quotes about career path, skills, and teamwork from an industry leader.
After leaving culinary school, I took on prep and line cook positions.
I was the only woman in the kitchen during my five year stint in the BOH. It was extremely difficult to advance and to be taken seriously as a chef being 5 feet tall and super cheerful. I made a shift to the FOH as a server at a small Thai restaurant and fell in love with taking care of guests. I spent the next five years serving in higher volume and finer dining restaurants, excelling in the art of service and quickly became a server trainer.
As a trainer, I wanted my trainees to master the art of memorable dining experiences and sales tactics.
During that time, I realized that management and leadership culture needed to be improved upon. There was an antiquated style of leadership during my serving years, where finding a manager to support the floor was difficult or unavailable.
The only way to see change was to become the change.
It was time to take the “pay cut” and move into leadership. It was a huge sacrifice financially to take on this new role, but I wanted to change the culture of leadership. I shifted my mindset from providing memorable service to memorable and impactful support to the FOH team. I spent the next ten years in leadership starting as a floor manager and working my way into a directorship position with focus on positive, supportive and hands on leadership. I created manager training programs to improve leadership culture and found myself living out my dream of impact. My current role took twenty years in the making and finding Id Est, a company that believes in the same culture I worked so hard to create over the years, is a dream come true.
Skills can be taught, however attitude cannot.
When hiring, I always look for kind, patient and selfless people. Hospitality is an act of selflessness, putting the needs of others before you. They must find joy in making someone's day better.
Adaptability, transparency and mental fortitude are important skills to possess as a professional in this industry.
There is so much work to do to improve the hospitality industry from diversity in leadership, wage equity, work/life balance and saving the planet.
I am inspired by focusing on restoring heritage grains in Colorado and supporting and recreating the network of farmers, millers and makers needed to make a regional grain economy thrive.
To do my job, the one thing I can’t live without is coffee, a fully charged phone and the gym – so more like three things.
Being a woman, you find that there is a glass ceiling that is tough to break through in the hospitality industry as a leader.
However, I don’t believe that just being a woman makes you more or less qualified for leadership as opposed to having good character, work ethic and the willingness to push through adversity and setbacks. But when you do break the glass ceiling, it is an opportunity and responsibility to pave the way for more diverse women to achieve their leadership goals.
Having discipline to know when to refocus and reset is important and knowing when to disconnect from work and be present in your life outside of work.
Every moment is an important moment whether big or small.
For self-care, I power lift.
Weightlifting and gym culture has been the most amazing way to destress from the day-to-day.

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