Top Requested Skills for FOH Jobs (2024 Q3)

A guide to staying balanced with life and work in the hospitality industry
Culinary Agents
Oct 1, 2024

The most sought-after skills by employers within the hospitality industry continue to change.Based on the jobs posted on CulinaryAgents.com in the third quarter of 2024 (July, August, September), here are the top requested skills for some of the most common Front of House positions.

Pro-tip for Job Seekers: Before applying to jobs, cross-check your skills against these that are in high demand to see which role(s) you are most qualified for and/or if you are seeking to grow into a new role, identify which skills you need to work on to take you to the next level.

Top 25 Most Sought After Skills for FOH Positions
  1. Customer Service
  2. Communication
  3. Leadership
  4. Inventory Management
  5. Teamwork
  6. Beverage Service
  7. Benefits Administration
  8. Team Management
  9. People Skills
  10. Attention to Detail
  11. Problem Solving
  12. Financial Performance Evaluation
  13. Organizational Skills
  14. Standing for Long Periods of Time
  15. POS Systems
  16. High Volume Service
  17. Training Others
  18. Scheduling
  19. Time Management
  20. Mentorship
  21. Decision Making
  22. Standard Operating Procedures
  23. Employee Development
  24. Product Knowledge
  25. Positive Attitude 

Host

  1. Customer Service
  2. Communication
  3. Teamwork
  4. Reservation Management Platforms
  5. Attention to Detail
  6. Positive Attitude
  7. High Volume Service
  8. Organizational Skills
  9. People Skills
  10. Multitasking

Busser

  1. Customer Service
  2. Teamwork
  3. High Volume Service
  4. Communication
  5. Attention to Detail
  6. POS Systems
  7. Cleaning / Sanitation
  8. Service Procedures
  9. Can Lift Up to 50 Lbs
  10. Standing for Long Periods of Time

Server

  1. Customer Service
  2. Teamwork
  3. Communication
  4. Beverage Service
  5. POS Systems
  6. Attention to Detail
  7. Service Procedures
  8. Positive Attitude
  9. Standing for Long Periods of Time
  10. High Volume Service

General Manager

  1. Leadership
  2. Customer Service
  3. Team Management
  4. Communication
  5. Training Others
  6. Business Management Knowledge
  7. Inventory Management
  8. Problem Solving
  9. POS Systems
  10. Scheduling

Director of Operations

  1. Business Management Knowledge
  2. Communication
  3. Customer Service
  4. Team Management
  5. Leadership
  6. Training Others
  7. Inventory Management
  8. Budgeting
  9. Employee Development
  10. Financial Management 

Barback

  1. Can Lift Up to 50 Lbs
  2. Communication
  3. Customer Service
  4. Teamwork
  5. Cleaning / Sanitation
  6. Inventory Management
  7. Organizational Skills
  8. Standing for Long Periods of Time
  9. Positive Attitude
  10. Safety Procedures Knowledge

Bartender

  1. Beverage Service
  2. Customer Service
  3. Cocktail Making
  4. Communication
  5. Beer Knowledge
  6. Teamwork
  7. Spirits Knowledge
  8. POS Systems
  9. Can Lift Up to 50 Lbs
  10. High Volume Service

Sommelier

  1. Wine Knowledge
  2. Beverage Service
  3. Customer Service
  4. Communication
  5. Food and Beverage Pairing
  6. Teamwork
  7. Inventory Management
  8. Wine Service
  9. Standing for Long Periods of Time
  10. Can Lift Up to 50 Lbs

Beverage Director

  1. Beverage Service
  2. Leadership
  3. Team Management
  4. Customer Service
  5. Inventory Management
  6. Beverage Program Management
  7. Communication
  8. Standing for Long Periods of Time
  9. Food and Beverage Pairing
  10. Spirits Knowledge

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