The most sought-after skills by employers within the hospitality industry continue to change.Based on the jobs posted on CulinaryAgents.com in the second quarter of 2024 (April, May, June), here are the top requested skills for some of the most common Front of House positions.

Pro-tip for Job Seekers: Before applying to jobs, cross-check your skills against these that are in high demand to see which role(s) you are most qualified for and/or if you are seeking to grow into a new role, identify which skills you need to work on to take you to the next level.

Top 25 Most Sought After Skills for FOH Positions

1. Customer Service
2. Communication
3. Leadership
4. Inventory Management
5. Teamwork
6. Beverage Service
7. Benefits Administration
8. Team Management
9. People Skills
10. Attention to Detail
11. Problem Solving
12. Organizational Skills
13. POS Systems
14. Standing for Long Periods of Time
15. High Volume Service
16. Scheduling
17. Financial Performance Evaluation
18. Training Others
19. Time Management
20. Mentorship
21. Employee Development
22. Decision Making
23. Financial Management
24. Standard Operating Procedures
25. Product Knowledge

Host

1. Customer Service
2. Reservation Management Platforms
3. Teamwork
4. Restaurant Management Software
5. High Volume Service
6. Communication
7. Positive Attitude
8. POS Systems
9. Telephone Skills
10. Multitasking 

Busser

1. Customer Service
2. Teamwork
3. Can Lift Up to 50 Lbs
4. Bussing Tables
5. Communication
6. High Volume Service
7. Positive Attitude
8. Service Procedures
9. Beverage Service
10. Attention to Detail

Server

1. Beverage Service
2. Customer Service
3. Teamwork
4. POS Systems
5. Food and Beverage Pairing
6. High Volume Service
7. Positive Attitude
8. Food Safety Knowledge
9. Communication
10. Can Lift Up to 50 Lbs 

General Manager

1. Team Management
2. Business Management Knowledge
3. Customer Service
4. POS Systems
5. Scheduling
6. Beverage Service
7. Leadership
8. Communication
9. Food and Beverage Pairing
10. Can Lift Up to 50 Lbs

Director of Operations

1. Team Management
2. Business Operations
3. Customer Service
4. Business Management Knowledge
5. Office Suite Software
6. Accounting / Bookkeeping
7. Communication
8. Leadership
9. Organizational Skills
10. Training Others 

Barback

1. Can Lift Up to 50 Lbs
2. Beverage Service
3. Teamwork
4. Bar Operations
5. Safety Procedures Knowledge
6. Customer Service
7. Organizational Skills
8. Positive Attitude
9. Multitasking
10. Communication

Bartender

1. Beverage Service
2. Cocktail Making
3. Can Lift Up to 50 Lbs
4. Customer Service
5. POS Systems
6. Spirits Knowledge
7. Beer Knowledge
8. Wine Knowledge
9. Service Procedures
10. Positive Attitude

Sommelier

1. Beverage Service
2. Food and Beverage Pairing
3. Can Lift Up to 50 Lbs
4. Wine Knowledge
5. Customer Service
6. Service Procedures
7. Inventory Management
8. Wine Cellar Organization
9. Glassware Knowledge
10. Teamwork

Beverage Director

1. Beverage Service
2. Team Management
3. Inventory Management
4. Beverage Program Management
5. Customer Service
6. Spirits Knowledge
7. Can Lift Up to 50 Lbs
8. Cocktail Making
9. Wine Knowledge
10. Beer Knowledge

Related Articles:

• Top Requested Skills for BOH Jobs (Q2 2024)
• Top Requested Skills for BOH Jobs (Q1 2024)
• Top Requested Skills for FOH Jobs (Q1 2024)
• Top Requested Skills for BOH Jobs (Q4 2023)
• Top Requested Skills for FOH Jobs (Q4 2023)
• Top Requested Skills for BOH Jobs (Q3 2023)
• Top Requested Skills for FOH Jobs (Q3 2023)
• Top Requested Skills for FOH Jobs (Q2 2023)
• Top Requested Skills for BOH Jobs (Q1 2023)
• Top Requested Skills for FOH Jobs (Q1 2023)
• Top Requested Skills for BOH Jobs (Q4 2022)
• Top Requested Skills for FOH Jobs (Q4 2022)
• Top Requested Skills for BOH Jobs (Q3 2022)
• Top Requested Skills for FOH Jobs (Q3 2022)
• Top Requested Skills for BOH Jobs (Q2 2022)
• Top Requested Skills for FOH Jobs (Q2 2022)
• Top Requested Skills for FOH Jobs (Q1 2022)
• Top Requested Skills for BOH Jobs (Q1 2022)