The most sought-after skills by employers within the hospitality industry continue to change. Based on the jobs posted on CulinaryAgents.com in the third quarter of 2023 (July, August, September), here are the top requested skills for some of the most common Front of House positions.

Pro-tip for Job Seekers: Before applying to jobs, cross-check your skills against these that are in high demand to see which role(s) you are most qualified for and/or if you are seeking to grow into a new role, identifiy which skills you need to work on to take you to the next level.

Top 25 Most Sought After Skills for FOH Positions

1. Customer Service
2. Wine Service
3. High Volume Service
4. POS Systems
5. Can Lift Up to 50 Lbs
6. Communication
7. Team Development and Training
8. Food Safety Knowledge
9. Teamwork
10. Positive Attitude
11. Service Procedures
12. Attention to Detail
13. Conflict Resolution
14. Fine Dining Service
15. People Skills
16. Professionalism
17. Wine Knowledge
18. Food and Beverage Pairing
19. Organizational Skills
20. Multitasking
21. Spirits Knowledge
22. Work In a Fast-Paced Environment
23. Bartending Skills
24. Scheduling
25. Beer Knowledge

Host

1. Customer Service
2. Reservation Management Platforms
3. High Volume Service
4. Communication
5. Restaurant Management Software
6. POS Systems
7. Positive Attitude
8. Teamwork
9. Telephone Skills
10. Conflict Resolution

Busser

1. Customer Service
2. Teamwork
3. Can Lift Up to 50 Lbs
4. High Volume Service
5. Positive Attitude
6. Bussing Tables
7. Beverage Service
8. Communication
9. Food Safety Knowledge
10. Service Procedures

Server

1. Beverage Service
2. Customer Service
3. POS Systems
4. Teamwork
5. High Volume Service
6. Food and Beverage Pairing
7. Food Safety Knowledge
8. Positive Attitude
9. Service Procedures
10. Can Lift Up to 50 Lbs

General Manager

1. Team Management
2. Customer Service
3. Business Management Knowledge
4. Beverage Service
5. Scheduling
6. POS Systems
7. Food Safety Knowledge
8. High Volume Service
9. Conflict Resolution
10. Staff Management of up to 20

Director of Operations

1. Team Management
2. Customer Service
3. Financial Management
4. Business Operations
5. Communication
6. Organizational Skills
7. Leadership
8. Accounting / Bookkeeping
9. Hospitality Driven
10. Professionalism

Barback

1. Can Lift Up to 50 Lbs
2. Beverage Service
3. Teamwork
4. Bar Operations
5. Customer Service
6. Spirits Knowledge
7. High Volume Service
8. Glassware Knowledge
9. Organizational Skills
10. Positive Attitude

Bartender

1. Beverage Service
2. Cocktail Making
3. Can Lift Up to 50 Lbs
4. Spirits Knowledge
5. Beer Knowledge
6. Wine Knowledge
7. Customer Service
8. POS Systems
9. Service Procedures
10. Positive Attitude

Sommelier

1. Beverage Service
2. Food and Beverage Pairing
3. Can Lift Up to 50 Lbs
4. Wine Knowledge
5. Team Management
6. Service Procedures
7. Wine Cellar Organization
8. Customer Service
9. Inventory Management
10. Fine Dining Service

Beverage Director

1. Beverage Service
2. Team Management
3. POS Systems
4. Cocktail Making
5. Wine Knowledge
6. Customer Service
7. Can Lift Up to 50 Lbs
8. Beer Knowledge
9. Spirits Knowledge
10. Food and Beverage Pairing

Related Articles:

• Top Requested Skills for BOH Jobs (Q3 2023)
• Top Requested Skills for BOH Jobs (Q2 2023)
• Top Requested Skills for FOH Jobs (Q1 2023)
• Top Requested Skills for BOH Jobs (Q1 2023)
• Top Requested Skills for BOH Jobs (Q4 2022)
• Top Requested Skills for FOH Jobs (Q4 2022)
• Top Requested Skills for BOH Jobs (Q3 2022)
• Top Requested Skills for FOH Jobs (Q3 2022)
• Top Requested Skills for BOH Jobs (Q2 2022)
• Top Requested Skills for FOH Jobs (Q2 2022)
• Top Requested Skills for FOH Jobs (Q1 2022)
• Top Requested Skills for BOH Jobs (Q1 2022)