The most sought-after skills by employers within the hospitality industry continue to change. Based on the jobs posted on CulinaryAgents.com in the third quarter of 2022 (July, August, September), here are the top requested skills for some of the most common Front of House positions.

Pro-tip for Job Seekers: Before applying to jobs, cross-check your skills against these that are in high demand to see which role(s) you are most qualified for and/or if you are seeking to grow into a new role, identifiy which skills you need to work on to take you to the next level.

Top 25 Most Sought After Skills for FOH Positions

1. Wine Service
2. Customer Service
3. High Volume Service
4. POS Systems
5. Can Lift Up to 50 Lbs
6. Team Development and Training
7. Communication
8. Food Safety Knowledge
9. Service Procedures
10. Teamwork
11. Conflict Resolution
12. Fine Dining Service
13. Positive Attitude
14. Wine Knowledge
15. Attention to Detail
16. Food and Beverage Pairing
17. Beer Knowledge
18. People Skills
19. Spirits Knowledge
20. Cocktail Making
21. Professionalism
22. Work In a Fast-Paced Environment
23. Scheduling
24. Multitasking
25. Staff Management of up to 20

Host

1. Customer Service
2. Reservation Systems (e.g., OpenTable, Resy)
3. High Volume Service
4. POS Systems
5. Communication
6. Reservation Management Platforms
7. Teamwork
8. Positive Attitude
9. Conflict Resolution
10. Fine Dining Service 

Busser

1. Heavy Lifting
2. Taking Direction and Feedback
3. Safety and Sanitation
4. Wine Knowledge
5. Food and Beverage Pairing
6. Organizational Skills
7. Clearing Tables
8. Following Steps of Service
9. Team Player
10. Work Well Under Pressure

Server

1. Wine Service
2. Customer Service
3. POS Systems
4. High Volume Service
5. Food Safety Knowledge
6. Service Procedures
7. Teamwork
8. Communication
9. Food and Beverage Pairing
10. Can Lift Up to 50 Lbs

General Manager

1. Team Development and Training
2. Wine Service
3. Customer Service
4. POS Systems
5. Food Safety Knowledge
6. Scheduling
7. High Volume Service
8. Conflict Resolution
9. Staff Management of up to 20
10. Leadership

Director of Operations

1. Team Development and Training
2. Customer Service
3. Communication
4. Organizational Skills
5. Conflict Resolution
6. Operations Management
7. Team Management
8. Food Safety Knowledge
9. Leadership
10. Professionalism

Barback

1. Can Lift Up to 50 Lbs
2. Customer Service
3. High Volume Service
4. Glassware Knowledge
5. Spirits Knowledge
6. Teamwork
7. Positive Attitude
8. Multitasking
9. Beer Knowledge
10. Organizational Skills

Bartender

1. Wine Service
2. Bartending Skills
3. Cocktail Making
4. Can Lift Up to 50 Lbs
5. Spirits Knowledge
6. Beer Knowledge
7. Wine Knowledge
8. Customer Service
9. Service Procedures
10. POS Systems

Sommelier

1. Wine Service
2. Wine Knowledge
3. Can Lift Up to 50 Lbs
4. Team Development and Training
5. Regional Wine Knowledge
6. Food and Beverage Pairing
7. Service Procedures
8. Inventory Management
9. Wine Cellar Organization
10. Glassware Knowledge

Beverage Director

1. Wine Service
2. Team Development and Training
3. Cocktail Making
4. Spirits Knowledge
5. Beer Knowledge
6. Can Lift Up to 50 Lbs
7. Wine Knowledge
8. Inventory Management
9. Food and Beverage Pairing

Related Articles:

• Top Requested Skills for BOH Jobs (Q3 2022)
• Top Requested Skills for FOH Jobs (Q2 2022)
• Top Requested Skills for BOH Jobs (Q2 2022)
• Top Requested Skills for FOH Jobs (Q1 2022)
• Top Requested Skills for BOH Jobs (Q1 2022)