As the hospitality industry continues to evolve, the skills employers look for in candidates for each role change as well. Based on the jobs posted on CulinaryAgents.com in the first quarter of 2022 (January, February and March), here are the top 10 requested skills for some of the most common Front of House positions.

Pro-tip for Job Seekers: Before applying to jobs, cross-check your skills against these that are in high demand to see which role(s) you are most qualified for and/or if you are seeking to grow into a new role, identifiy which skills you need to work on to take you to the next level.

Host

1. Customer Service
2. High Volume Service
3. POS Systems
4. Reservation Management Platforms
5. Communication
6. Conflict Resolution
7. Fine Dining Service
8. Teamwork
9. Positive Attitude
10. Professionalism

Busser

1. Customer Service
2. High Volume Service
3. Teamwork
4. Food Safety Knowledge
5. Service Procedures
6. Can Lift Up to 50 Lbs
7. Positive Attitude
8. Communication
9. Fine Dining Service
10. Bussing Tables

 Server

1. Customer Service
2. Wine Service
3. POS Systems
4. Food Safety Knowledge
5. High Volume Service
6. Service Procedures
7. Food and Beverage Pairing Knowledge
8. Wine Knowledge
9. Teamwork
10. Beer Knowledge

 General Manager

1. Customer Service
2. POS Systems
3. Scheduling
4. Food Safety Knowledge
5. Team Development and Training
6. High Volume Service
7. Conflict Resolution
8. Wine Service
9. Team Management
10. Leadership

 Director of Ops

1. Customer Service
2. Team Management
3. Food Safety Knowledge
4. Communication
5. Conflict Resolution
6. POS Systems
7. Organizational Skills
8. Team Development and Training
9. Hospitality Driven
10. Financial Management

 Barback

1. Customer Service
2. Can Lift Up to 50 Lbs
3. Spirits Knowledge
4. Cocktail Making
5. High Volume Service
6. Beer Knowledge
7. Glassware Knowledge
8. Positive Attitude
9. Multitasking
10. Teamwork

 Bartender

1. Cocktail Making
2. Beer Knowledge
3. Spirits Knowledge
4. Wine Knowledge
5. Customer Service
6. Wine Service
7. Service Procedures
8. Food and Beverage Pairing Knowledge
9. POS Systems
10. Can Lift Up to 50 Lbs

 Sommelier

1. Wine Service
2. Wine Knowledge
3. Food and Beverage Pairing Knowledge
4. Wine Cellar Organization
5. Inventory
6. Service Procedures
7. Can Lift Up to 50 Lbs
8. Glassware Knowledge
9. Fine Dining Service
10. Team Development and Training

 Beverage Director

1. Spirits Knowledge
2. Food and Beverage Pairing Knowledge
3. Wine Buying
4. Wine Knowledge
5. Wine Service
6. Cocktail Making
7. Customer Service
8. POS Systems
9. Beer Knowledge
10. Budgeting

Click here for the Top Requested Skills for BOH Jobs (Q1 2022).