Wine & BeverageService
Mark Lockard
General Manager | Marea
Experience
Education
2005 - 2006
Bachelor Degree, Professional Studies in Culinary Arts Management
The Culinary Institue of AmericaHyde Park, NY
2003 - 2005
Associate Degree, Occupational Studies in Culinary Arts
The Culinary Institute of AmericaHyde Park, NY
Advice from Mark Lockard
Quotes about career path, skills, and teamwork from an industry leader.
Hospitality is about making people feel happy, whether that’s guests or colleagues.
They want to feel well taken care of. If you do not enjoy making people happy, this industry is not for you.
When hiring, I look for a team player who strives for a win-win where the team and individual succeed together.
This person demonstrates respect, the ability to collaborate, solution focused and a willingness to communicate constructively, help and be flexible.
Commitment to excellence is a key skill.
Someone who takes pride in what they do, strives to continuously improve and always deliver the highest quality, demonstrates integrity, and a desire to win.
To avoid burnout, I go on long walks through Central Park with my Shiba Inus.
This helps clear my mind and keeps me focused on nature, which is very soothing. Exposure to nature not only makes me feel better emotionally, but it also contributes to my physical well-being and reduces stress.
Leading by example help me keep my team inspired and motivated.
When on the dining room floor, I step in wherever I can, whether that’s greeting a table, taking an order, running drinks or food, or clearing a table. This all helps build trust and respect from my team.
Roles in Wine & Beverage
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