Our 2026 Talent Insights Report offers an unfiltered look at what matters most to today's hospitality workforce, based on responses from 2,637 hospitality professionals across Front of House, Back of House, and every stage of their careers.
The findings reveal that today's hospitality professionals are looking for more than a paycheck. They want opportunities for career growth, supportive leadership, flexibility, wellbeing, and workplaces where they can build a lasting career.
The data also challenges some of the industry's biggest assumptions. Career growth — not pay — is the #1 reason people choose hospitality jobs. Burnout — not pay — is the leading reason they leave. Yet despite these challenges, hospitality professionals across every role and experience level remain optimistic about the industry's future. The message is clear: people haven't lost faith in hospitality, they're looking for employers that invest in their success.
Whether you're looking for your next opportunity or hiring and retaining great talent, this report offers practical insights to help you make more informed decisions.
Click here to download the PDF of the full report.
